Managing the Millennial Mindset

understanding the new workforce to reduce employee turnover | Taught By Cara Silletto, MBA

Course description

This course is for individual use only. For groups, please see the company-wide packages available at the bottom of this page. If you'd like to purchase the video for use in your live training class, contact us.

Why You Need This Course

Would understanding today’s younger workers make you a better manager or supervisor? Are you ready to learn more about the evolving expectations of today’s new workforce? You’re in the right place!

This video-based workshop on “Managing the Millennial Mindset” shares workforce expert Cara Silletto’s recently-recorded program with including first-hand stories about the real generational issues on the T.A.B.L.E. (technology, authority, balance, loyalty, entitlement) in the workplace today.

Course participants will learn critical insights about today’s shifting workforce in order to bridge widening generational gaps and reduce unnecessary employee turnover costing your organization productivity and profitability.

What this course covers:

  • We’ll define the generational cohorts and reasons each group's definition of "professionalism" varies.
  • We’ll calculate the rising cost of unnecessary employee turnover.
  • We’ll uncover why Millennials think and act so differently than previous generations.
  • We’ll share strategies for improving management effectiveness.

Cara Silletto, MBA
Cara Silletto, MBA

Workforce thought leader Cara Silletto, MBA, works
with organizations of all sizes to reduce unnecessary employee
turnover by bridging generational gaps and making managers
more effective in their roles. As an early Millennial herself, she
knows first-hand what it is like to have a heightened sense of
entitlement, very little employee loyalty, and a dependency upon
her smart phone. However, unlike many Millennials, Cara figured
out exactly how these attributes were cultivated during her
formative years, and now shares her story with leaders across the
country, including teams at Toyota, UPS, Cintas, and Humana’s
Learning Consortium.

Cara earned her Bachelor’s degree in Corporate Communication
from the University of Indianapolis and began her career as an
association professional. She then went on to earn her Master’s in
Business Administration (MBA) from the top-ranked University of
Louisville Entrepreneurship program, lived overseas teaching
German executives about business practices in the United States,
and then started Crescendo Strategies in 2012, where she now
serves as the President and Chief Retention Officer.

Today, Cara is a highly-sought- after national speaker conducting
60 to 100 engagements annually. “Workforce Magazine” in
Chicago named Cara a “Game Changer” for her innovative
approach to solving generational issues in the workplace, and listed her in their “Top 10 Company Culture Experts 150
to Watch,” list. She has been quoted and interviewed for various
publications including Forbes, HuffPost, The Boston Globe, and
more, and is also the co-author of the 2015 book, What’s Next in
Human Resources.

Cara lives in the Greater Louisville area with her cheese-selling
husband, Michael Bauchman and their talkative toddler, Everett.
She recently served as President for her local chapters of both the
National Speakers Association (NSA) and the Association for
Talent Development (ATD), and is very active in additional
networking and professional membership organizations as well.

Have questions or want more info? Contact Cara directly at