Managing the Millennial Mindset

understanding the new workforce to reduce employee turnover | Taught By Cara Silletto, MBA

Course description

This course is for individual use only. For groups, please see the company-wide packages available at the bottom of this page. If you'd like to purchase the video for use in your live training class, contact us.

Why You Need This Course

Would understanding today’s younger workers make you a better manager or supervisor? Are you ready to learn more about the evolving expectations of today’s new workforce? You’re in the right place!

This video-based workshop on “Managing the Millennial Mindset” shares workforce expert Cara Silletto’s recently-recorded program with including first-hand stories about the real generational issues on the T.A.B.L.E. (technology, authority, balance, loyalty, entitlement) in the workplace today.

Course participants will learn critical insights about today’s shifting workforce in order to bridge widening generational gaps and reduce unnecessary employee turnover costing your organization productivity and profitability.

What this course covers:

  • We’ll define the generational cohorts and reasons each group's definition of "professionalism" varies.
  • We’ll calculate the rising cost of unnecessary employee turnover.
  • We’ll uncover why Millennials think and act so differently than previous generations.
  • We’ll share strategies for improving management effectiveness.

Continuing Education Credits

This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and is approved for 1.50 clock hours and 1.50 participant hours.

We're in the process of securing approval for several more types of Continuing Education credits for those who complete this course. Email to let us know what CEs you'd like us to get approved next.

Cara Silletto, MBA
Cara Silletto, MBA

Workforce thought leader Cara Silletto, MBA, is the president of Crescendo Strategies, a firm committed to reducing unnecessary employee turnover by bridging generational gaps and making leaders more effective in their roles.

Cara currently sits in a unique sweet spot for her specialty because she is an early Millennial herself, born in 1981, yet she is equipped with an MBA and more than 14 years of experience learning the unwritten expectations of older managers and business owners in order to advance her own career.

Workforce Magazine named Cara a “Game Changer” and named her in their “Top 10 Company Culture Experts to Watch.” Cara is also the co-author of “What’s Next in HR.” She is a national who has impacted over 10,000 business leaders around the country and her strategies have been published in Forbes, The Boston Globe, and the Huffington Post.

Have questions or want more info? Contact Cara directly at